Connexion Espace candidat

J'ai déjà un espace candidat

En poursuivant votre navigation, vous acceptez l’utilisation de cookies à des fins d’authentification et d’ajout de favoris. En savoir plus
Moteur de recherche d'offres d'emploi DORCHESTER COLLECTION

Vous êtes ici :  Accueil  ›  Liste des offres  ›  Détail de l'offre

Senior training course facilitator

Position Overview

Company Overview


We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   



Position Overview

Division & Department

Corporate Office - Dorchester Collection Academy

Job Title

Senior training course facilitator

Contract Type


Position Overview

Our Senior training course facilitator s are the gems of The Dorchester Collection Academy! Entrusted to help people flourish by providing bespoke learning programmes. Though skilfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our clients.

Essential Functions & Physical Requirements

A day in the life of our Senior training course facilitators demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Senior training course facilitators accomplish would be lengthy but the list below is essential to know.  

  • Our Senior training course facilitators are responsible for preparing the training plans for their clients. This means meeting with the client, evaluate their needs and implement a bespoke learning plan to ensure our clients receives nothing but the best experience.
  • Sometimes our Senior training course facilitators will need to coach the delegates and provide coaching as well as research new initiatives. Most of these requests are fulfilled by our Senior Programme Facilitator. 
  • Our Senior training course facilitators will need to take ownership of key client relationships but also audit our training materials to ensure that Dorchester Collection standards are achieved by designing, writing training materials and conduct this training. 
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day.  The purpose of Learning and Development Training Course Facilitator is to live their behaviours to continue to create our legacy. 
  • Communication is what keeps our departments running perfectly. Our Senior training course facilitators must communicate with other departments and extended hotel team in order to ensure the alignment remains.


The items shared are essential. However, to ensure consistency, our Senior Programme Facilitators are provided with specifics on how we care for their department and our hotel.

Qualifications and Desirables

  • All of our employees are ambassadors of our Vision, Values and culture. Our Senior training course facilitators do this with all they do.
  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
  • In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
  • English is the primary language used in our company. Our Senior training course facilitators must feel comfortable communicating in this language. 

Benefit Package

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:  

  • A competitive salary
  • 50% discount on our F&B outlets
  • Complimentary nights with breakfast within Dorchester Collection after six month’s service
  • 20% spa discount
  • Seasonal parties and local social events
  • Complimentary meals whilst on duty



Full time

Position localisation

Job Location

United Kingdom


Sixth Floor East, Lansdowne House  W1J 6ER London