We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy.  The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. 

We care about your career and are known for having the absolute best people in the industry. When you join us as a Housekeeping Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.  #LI-DNP 

As a Housekeeping Manager at AVA at Palm Jumeirah here are just some of the great benefits you will receive: 

• Competitive Salary Package
• Family Benefits
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance for self and the family
• Life Insurance for self
• Annual Flight Allowance for self and the family
• Education Support Allowance for children
• Housing Allowance
• Transportation Allowance
• Uniform provided by the Company with complimentary laundry

You’ll love what you do and take pride in delighting our residents and their guests:

• Take full ownership of the day-to-day housekeeping operations across all residential units, common areas, and amenity spaces, ensuring every environment reflects the exacting standards of an ultra-luxury address.
• Directly lead and develop a Senior Housekeeper, providing structured guidance, daily briefings, and ongoing mentorship to foster a team culture rooted in pride, precision, and excellence.
• Conduct meticulous daily inspections of all units and public areas, identifying and rectifying even the most minor imperfections before they are ever noticed by a resident.
• Establish and maintain detailed SOPs for room presentation, turndown service, deep cleaning, linen management, and amenity replenishment.
• Manage linen, supplies, equipment, and chemical inventories with precision; monitor par levels, control waste, and ensure all materials meet the property’s luxury specifications.
• Liaise seamlessly with the Resident Manager and wider operations team to coordinate access, maintenance requests, move-ins, move-outs, and special resident preferences.
• Maintain detailed records of unit conditions, inspection outcomes, deep-cleaning schedules, and any maintenance concerns requiring follow-up.
• Personalize the housekeeping experience for each resident, maintaining thorough profiles of preferences, schedules, and sensitivities to ensure service is always anticipatory and never intrusive.
• Ensure full compliance with UAE health, safety, and hygiene regulations, as well as any applicable environmental and chemical handling standards.
• Support and manage the onboarding of all housekeeping team members, instilling brand standards and personal accountability from day one.

The items shared are the essence of a day in the life of a Housekeeping Manager, but we’ll make sure you are provided with specifics on how we care for our residence, our residents, and our colleagues at AVA at Palm Jumeirah.

• A background in luxury or ultra-luxury housekeeping operations, 5-star hotel, branded residence or private estate.
• A natural and deeply ingrained eye for detail; you notice what others overlook and take quiet, professional pride in spaces that are not just clean, but immaculate.
• Proven experience leading and developing housekeeping teams, with the ability to inspire high standards through example, structure, and consistent accountability.
• Strong organizational skills with the ability to manage schedules, inventories, inspection records, and team deployment across a compact but demanding operation.
• Familiarity with premium linen, surface materials, branded amenities, and the specific care protocols required to maintain ultra-luxury finishes and furnishings.
• Emotionally intelligent and adaptable, capable of adjusting pace, schedule, and approach fluidly around the rhythms and preferences of each individual resident.
• UAE experience is strongly preferred; knowledge of local regulations and cultural sensitivities in a residential context is a distinct advantage.
• English fluency is essential; additional languages are a welcome advantage.