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Head Waiter - Alain Ducasse


Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.  

Reference

2022-3350  

Your future, our legacy

Hotel

The Dorchester

Division & Department

Food & Beverage - Restaurant

Job Title

Head Waiter - Alain Ducasse

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Head Waiter you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Head Waiter at Alain Ducasse at The Dorchester, here are just some of the great benefits you will receive: 

  • Fantastic Employee Bonus Scheme and excellent service charge
  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £1,000 Refer a friend bonus scheme
  • World class development opportunities, including trainings and apprenticeships opportunities
  • Vibrant Social events that bring our employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive retirement scheme (Aviva)

What you'll do

You’ll love what you do and take pride in delighting our guests:

  • You will be responsible for delivering food, while working alongside both the culinary and sommelier teams to deliver exceptional service during the day. This will include completing the opening mise-en-place on time as well as closing duties, and having extensive menu knowledge. All to ensure that our guests receive nothing but the best experience.
  • You’ll also show flexibility and creativity in dealing with guests’ special requests or any challenges that may arise during the day

The items shared are the essence of a day in the life of a Head Waiter, but we’ll make sure you are provided with specifics on how we care for our hotel

What you'll bring

  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Waiter you’ll have the opportunity to bring these to life and continue to create our legacy. 
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.

Position location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London