We care about your career and are known for having the absolute best people in the industry. When you join us as an Accounts Receivable Specialist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As an Accounts Receivable Specialist at The Beverly Hills Hotel, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stays of three night at one time and up to once a year at each hotel (subject to availability)

• 50% off at bars and restaurants within all of our Dorchester Collection hotels

• World class development opportunities (with programs such as ‘Lead’, ‘Inspire’ – 5 day international development program, Service Excellence training, Diversity Equity Inclusion & Belonging trainings, Monthly Lunch & Learns)

• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Summer Party, Annual End of Year Gala

• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card

• Exclusive Access to a discount platform featuring 1000s of retailers

• Competitive Medical, Dental, Vision Benefit

• Competitive retirement scheme

As an Accounts Receivable Specialist at The Beverly Hills Hotel, your compensation will be $32.00 per hour.  

Account Receivable Specialists are responsible for processing and securing payment of all tendered guest/customer/employee accounts.  Accounts Receivable Specialist also respond in the best interest of the hotel to every internal and external guest inquiry and/or request.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review Open Folio Balances, following up with respective departments and settling accounts.

• Handle any problems or queries related to city ledger accounts, guest complaints, charge backs or charge backs.

• Post all charges and allowances that are brought to their desk by other areas of the hotel.

• Process Celopays upon receipt and enter the appropriate billing comments

• Transfer all pink card/house account spa charges manually to the AR account

• Answer all incoming calls to A/R and assist internal and external customers.

• Mail hotel billing and/or statements to responsible party in a timely manner.

• Assist Management in resolving queries to ensure timely payment from clients.

• Assist Management in creating Group and Catering Invoices.

• Assist Management in Posting and Reconciling of Credit Card batches.

• Maintain support for all open receivable balances and prepare reconciliations monthly.

• In an orderly manner, maintain records of all sales and receivable activity for a period of at least seven years.

• Assist and Aid in enforcing hotel credit policies.

• Assist Management on special projects and requests as required.

High School Diploma – College Degree a Plus

Accounts Receivable/Credit Experience preferred

Computer literate:  Current version of Windows, Excel and Microsoft Word.  Hotel Information Systems including but not limited to Opera and Micros.

10 Key Adding Machines

Telephones

REASONING ABILITY:

Must be alert and quick at reasoning.  Ability to interpret instructions and guidelines set by the hotel’s policy and procedures.

PHYSICAL DEMANDS:

Position requires to be able to sit down at and operate a computer, stand, walk to different locations of the hotel, will be required to life at least 10 pounds, will occasionally life 50 pounds at one time.