Who we are
Our Hotels
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2026-6298
Your future, our legacy
Hotel
Hotel Bel-Air
Division & Department
Administrative & General - Executive Office
Job Title
Executive Assistant
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as an Executive Assistant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As an Executive Assistant at Hotel Bel-Air, here are just some of the great benefits you will receive:
- Medical/Dental/Vison Benefits
- Pension/401k Plan
- Sick Time
- Vacation Time
- Free Meals on Duty
- Uniform provided with complimentary laundry included
- Exclusive Access to a discount platform featuring 1000s of retailers
- Hotel Benefits:
- Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel!
- 50% off at restaurants within all of our Dorchester Collection hotels
As an Executive Assistant your compensation will be $38.19 per hour.
What you'll do
You’ll love what you do and take pride in delighting our guests:
A day in the life of our Executive Assistant … it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Executive Assistant accomplish would be lengthy but the list below is essential to know.
As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of food quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
Experience: 5+ years of providing executive-level administrative support or equivalent corporate experience.
Tech Savviness: Advanced proficiency in Microsoft Office and/or Google Workspace. Familiarity with expense/travel systems (e.g., Concur, Workday) is highly preferred.
Discretion: Absolute reliability and professional discretion when handling sensitive, publicly traded, or confidential information.
Soft Skills: Exceptional organizational skills, high adaptability to dynamic environments, and the ability to multitask and meet strict deadlines.
Answers, directs, and assists telephone callers in the Executive Office – primary responsibility to General Manager; Secondary Executive Office – Hotel Manager and Dir of Food & Beverage.
Point person for Environmental, Sustainability and Governance reporting. Sustainability program at Dorchester Collection.
Sorting and distribution of incoming and outgoing mail.
Scheduling for General Manager - Meetings with employees, vendors, etc.
Assisting with the response & recording of Medallia Survey (Guest Surveys) within 24 hours.
Guest Correspondence – responding to guest thank you letters, comments (favorable and unfavorable),
Handling & resolving guest complaints and inquiries with professionalism within 24 hours.
Making and coordinating reservations – as delegated by Executive Office.
Ensure all VIP profiles are updated and accurate in Opera and/or NEXUS, Unifocus.
Coordinate and produce the weekly Manager’s schedule.
Assist with communication of special events reservations in F&B Outlets.
Drafting, preparing and distribution of Food and Beverage and Rooms memos and reports.
Specific tasks assigned by the Hotel Manager, Director of Rooms, and the Executive Assistant.
Transportation for VIP’s, corporate office executives, and internal visitors. Liaise with the Corporate Office, Beverly Hills Hotel and other Dorchester Collection properties and coordinate visits, handle requests and provide assistance as needed.
Maintain supply pars and process orders for necessary supplies in the Executive Office
Review arrival reports to ensure all notes and preferences are assigned and executed properly.
Write welcome cards recognizing VIPs and guests celebrating life milestones.
What you'll bring
You’ll bring your unique personality and passion to the role and the team.
You have a talent and commitment to service excellence and creativity
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
Position location
Job Location
USA
Location
701 Stone Canyon Road 90077 Los Angeles