Spa Receptionist

Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
  

Reference

2025-5413  

Your future, our legacy

Hotel

Coworth Park

Division & Department

Rooms - Spa

Job Title

Spa Receptionist

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Receptionist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Spa Receptionist at Coworth Park, here are just some of the great benefits you will receive: 

  • Excellent salary + estate service charge + retention bonus
  • Complimentary stays with breakfast included in all  Dorchester Collection hotels
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
  • World class learning and development opportunities 
  • Social events throughout the year, including our annual winter ball
  • Free Meals on Duty
  • Exclusive Access to a discount platform featuring 1000’s of retailers

 

 

What you'll do

You’ll love what you do and take pride in delighting our guests:

  • You will be responsible for meeting and greeting spa guests as they arrive at The Spa at Coworth Park, to ensure our guests receive nothing but the best experience
  • You’ll also coordinate the reception desk, confirm and book guest treatments, making recommendations and upselling as appropriate
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us every day. As a Spa Receptionist you’ll have the opportunity to bring these to life and continue to create our legacy 

The items shared are the essence of a day in the life of a Spa Receptionist, but we’ll make sure you are provided with specifics on how to care for our hotel

What you'll bring

  • You’ll bring your unique personality and passion to the role and the team
  • You have a talent for staying calm and profession, despite challenging situations
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic  
  • You will have organisation and time management skills to arrange your daily tasks
  • You will ideally have past experience using a Spa computer system

Position location

Job Location

United Kingdom

Location

Blacknest Rd, Sunningdale SL5 7SE  Ascot