Who we are
Our Hotels
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2025-5927
Your future, our legacy
Hotel
The Beverly Hills Hotel
Division & Department
Rooms - Housekeeping
Job Title
Housekeeping Shampoo & Carpet Care Specialist
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Shampoo & Carpet Care Specialist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Shampoo & Carpet Care Specialist at The Beverly Hills Hotel, here are just some of the great benefits you will receive:
• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay once a year at each hotel! (subject to availability and seniority terms)
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefit
• Competitive retirement scheme
As a Shampoo & Carpet Care Specialist at The Beverly Hills Hotel, your compensation will be $32.00 per hour.
What you'll do
A day in the life of our Shampoo & Carpet Care Specialist.. it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our room attendants accomplish would be lengthy but the list below is essential to know.
• You will be responsible for Extracting carpets, furniture and textiles to ensure our guests receive nothing but the best experience.
• You’ll also be responsible for deep cleaning Preventative Maintenance Rooms; moving furniture, window cleaning, removal and replacement of window dressings.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Shampoo/Care Specialist you’ll have the opportunity to bring these to life and continue to create our legacy.
• In this role you will be working independently 80% of the time. You will also be using extraction and shampoo machines, step ladders and tools of which you will be responsible for cleaning and storing.
• You will be trained in all areas of the Department.
• Occasionally you will be requested to assist in other areas within the department and/or any other projects.
The items shared are essential. However, to ensure consistency, our Shampoo & Carpet Care Specialist, are provided with specifics on how we care for their department and our hotel.
The physical ability to stand and or walk continuously. The physical ability to occasionally climb on a ladder to heights in excess of 12’. The physical ability to frequently crouch, push/pull, squat and work above the shoulders during the performance of the daily job routine. The physical ability to use both hands for continuous grasping, fine manipulation. The physical ability to continuously carry up to 35-50 pounds of weight both on flat surfaces and up and down stairs for distances of up to 150 feet.
Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.
What you'll bring
• You’ll bring your unique personality and passion to the role and the team.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. Our Shampoo & Carpet Care Specialist must feel comfortable communicating in this language.
• Attention to detail is critical for this role.
• We pride in nurturing an environment where Working Together is a must. Our Shampoo & Carpet Care Specialist are our biggest champions of this.
• Our hotels operate nonstop, this requires flexibility from everyone on the team.
Position location
Job Location
USA
Location
9641 Sunset Blvd 90210 Beverly Hills