DORCHESTER COLLECTION vacancy search engine

Public Area Attendant


Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.  

Reference

2022-2891  

Your future, our legacy

Division & Department

Rooms - Housekeeping

Job Title

Public Area Attendant

Contract Type

Permanent

Status

Full time

Position Overview

Our Public Area Cleaners are the First Impressionists of our hotel! Entrusted with them with being tenacious about cleanliness, timeliness, observant, looking after Hotel Property, Guest requests, and supporting the Housekeeping team, and guest engagement. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

What you'll get

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive: 

  • Competitive salary and employee bonus scheme

  • Complimentary stays in our hotels, subject to availability with breakfast included

  • World-class training and development

  • 50% F&B discount at selected restaurants within Dorchester Collection

  • Complimentary laundry service

  • Access to our online benefits and discounts platform

  • Complimentary Chiropodist foot treatments and back rubs

  • Recognition schemes including our employee of the month programme

  • Social events throughout the year, including our summer boat party and winter ball

  • Complimentary meal whilst on shift at our staff restaurant

  • Employee Introductory Scheme - £750

What you'll do

A day in the life of our Public Area Attendant demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Public Area Cleaners accomplish would be lengthy but the list below is essential to know.  

  • Our Public Area Attendants are responsible for seamless service, discretion, intuitive, and flexible during their day. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience.

  • Sometimes our guests have special requests involving additional supplies, quick response to assist or human signage in our public spaces, and even special occasions. Most of these requests are fulfilled by our Public Area Attendants.

  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day.  The purpose of Public Area Attendant is to live their behaviours to continue to create our legacy.
  • Communication is what keeps our departments running perfectly. Our Public Area Attendant will know how to communicates with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are essential. However, to ensure consistency, our House porters are provided with specifics on how we care for their department and our hotel.

What you'll bring

  • All of our employees are ambassadors of our Vision, Values and culture. Our Public Area Cleaners do this with all they do.

  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.

  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.

  • In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.

  • English is the primary language used in our hotel. Our Public Area Cleaners must feel comfortable communicating in this language.

Position location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London