Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
Reference
2026-6136
Your future, our legacy
Hotel
Coworth Park
Division & Department
Administrative & General - Human Resources
Job Title
Learning & Development Manager
Contract Type
Permanent
Status
Full time
Position Overview
- Our L&D Manager will act as a champion for first-class product knowledge and service standards, whilst delivering effective & memorable training sessions and providing practical support.
- To contribute to a progressive L&D function through high employee engagement and living the Company’s values
- Act as an ambassador & key spokesperson for the hotel with internal & external stakeholders showing a presence on the floor and building strong relationships
- To manage the L&D function from start to finish, build strong relationships with the UK L&D team and champion the student programmes within the hotel
What you'll get
- Complimentary nights with breakfast within Dorchester Collection
- 50% F&B discount at selected restaurants
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Online benefits system offering discounts and rewards
- Occupational Health, including subsidised massage treatments and health clinics
- Complimentary Eye Test for VDU users
What you'll do
- Consistency is key even though no day is alike
- A creative edge to design noticeboards, presentations and wow our employees with new engagement activities
- Embracing the values of the collection to ensure you recruit the best for the hotel
- Leading the 'Place to work' team to organise events and social activities
- Support the People and Culture Team with administration and recruitment
- To assist all managers and departmental trainers in the identification of training needs in relation to both departmental and hotel objectives
- To develop, prepare and coordinate all training plans, e.g. What’s On calendars and Quarterly Development plans
- To drive the attendance of all new starters on all of the Engage day 1-90 workshops
- Drive and monitor the implementation and maintenance of on job and off job training programmes and processes to ensure all employees receive the relevant training and development in line with departmental standards, policies and procedures, our vision, mission and values, the 6 pillars, Health & Safety procedures and licensing law
- Employee Satisfaction Survey, and People Development Process
- To maintain training records of all employees
- To ensure all employees are aware of the development opportunities available to them internally and externally
- To drive and coordinate nominations for all workshops
- Stay up to date with industry best practice and present recommendations for improvements
What you'll bring
- In depth experience and knowledge of L&D and experience in hospitality would be an advantage
- Experience of systems such as Core HR, Talent Soft etc
- Excellent communication skills
- Attention to detail
- Ability to prioritise workload and a proactive approach to tasks
- Excellent level of written and spoken English
- Advanced level of Microsoft to include PowerPoint and Excel
- Immaculate presentation
Position location
Job Location
United Kingdom
Location
Blacknest Rd, Sunningdale SL5 7SE Ascot
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