DORCHESTER COLLECTION vacancy search engine

Head Waiter


Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.  

Reference

2024-5117  

Your future, our legacy

Hotel

The Dorchester

Division & Department

Food & Beverage - Restaurant

Job Title

Head Waiter

Contract Type

Permanent

Status

Full time

Position Overview

Awarded 3 Michelin stars since 2010, Alain Ducasse at The Dorchester offers contemporary French cuisine with a professional, bespoke and friendly service. Creativity and generosity come together for a memorable experience, infused with whimsy, pleasure and attention to details.

This is a unique opportunity for an enthusiastic and vibrant person to join the team as a Runner and learn from the absolute best people in the industry. You start a unique opportunity to become celebrated as the very best in your field and achieve the highest standards of craft, service and become a legend in your own story.

What you'll get

As a Head Waiter at Alain Ducasse  at The Dorchester, here are just some of the great benefits you will receive:

  • Fantastic Employee bonus scheme and Excellent Service charge
    Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
    Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive
  • Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1,000 bonus when you recommend a friend
    Access to immediate well being advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

  • You will be responsible for delivering food, while working alongside both the culinary and sommelier teams to deliver exceptional service during the day. This will include completing the opening mise-en-place on time as well as closing duties, and having extensive menu knowledge in order to thoroughly explain it to guests, and to ensure that the restaurant is ready to operate and welcome  all to ensure our guests receives nothing but the best experience  .
  • Sometimes our guests have special requests involving dietary requirements, food preferences, beverage and wine preferences, and even special occasions. Most of these requests are fulfilled by our Head Waiter.
  • The items shared are the essence of a day in the life of a Head Waiter at Alain Ducasse, but we'll make sure you are provided with specifics on how we care for our hotel

What you'll bring

  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Waiter in Alain Ducasse you'll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.

Position location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London