Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.
Reference
2023-4465
Your future, our legacy
Hotel
Coworth Park
Division & Department
Rooms - Guest Services
Job Title
Guest Services Assistant
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Services Assistant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
- As a Guest Services Assistant at Coworth Park, here are just some of the great benefits you will receive:
- Excellent salary of £21,673.60 per annum + estate service charge
- Complimentary stays with breakfast included in all 9 Dorchester Collection hotels
- 50% off at bars and restaurants within all of our Dorchester Collection hotels
- £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
- World class learning and development opportunities
- Social events throughout the year, including our annual winter ball
- Free Meals on Duty
- Exclusive Access to a discount platform featuring 1000’s of retailers
What you'll do
- You’ll love what you do and take pride in delighting our guests:
- You will be responsible for greeting guests as they arrive for their stay, making them feel at home, to ensure our guests receive nothing but the best experience
- You’ll also assist guests during their stay, helping with luggage, providing transport around the estate, valet parking and communicate your expert knowledge on the hotel facilities and local area
- Our values of Passion, Personality, Respect, Working Together and Creativity guide us every day. As a Guest Services Assistant you’ll have the opportunity to bring these to life and continue to create our legacy
- The items shared are the essence of a day in the life of a Guest Services Assistant, but we’ll make sure you are provided with specifics on how to care for our hotel
What you'll bring
- You’ll bring your unique personality and passion to the role and the team
- You have a talent for greeting guests and building a relationship with them
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
- You’ll have a valid clean British driving license, which has been held for at least three years
- You’ll be excellently presented at all times
Position location
Job Location
United Kingdom
Location
Blacknest Rd, Sunningdale SL5 7SE Ascot
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