Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
Reference
2021-2667
Our Floor Housekeepers are the perfectionists of our hotel! Entrusted with technical and industry knowledge, being attentive about cleanliness and timeliness, all to ensure 100% guest engagement.
We are offering a competitive salary of £34,000 per annum / £16.35 per hour.
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:
- Competitive salary and employee bonus scheme
- Complimentary stays in our hotels, subject to availability with breakfast included
- World-class training and development
- 50% F&B discount at selected restaurants within Dorchester Collection
- Complimentary laundry service
- Access to our online benefits and discounts platform
Complimentary Chiropodist foot treatments and back rubs - Recognition schemes including our employee of the month programme
- Social events throughout the year, including our summer boat party and winter ball
- Complimentary meal whilst on shift at our staff restaurant
- Employee Introductory Scheme - £750
A day in the life of our Floor Housekeeper demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Floor Housekeeper accomplish would be lengthy but the list below is essential to know.
- Our Floor Housekeepers are responsible for checking, coaching, and communicating clearly with the housekeeping team. He/she will be aware of our guests' needs, intuitive, flexible during their day and with a keen eye for detail. All to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving special set-ups, additional supplies, moving furniture, collection of supplies, deep cleaning of guest rooms and even special occasions. Most of these requests are fulfilled by our Floor Housekeeper.
- Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of a Floor Housekeeper is to live their behaviours to continue to create our legacy.
- Communication is what keeps our departments running perfectly. Our Floor Housekeeper must communicate with other departments and extended hotel team in order to ensure the alignment remains.
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