We care about your career and are known for having the absolute best people in the industry. When you join us as a Busperson / Runner you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What we're up to

Ushering in an exciting new era of dining and entertainment experiences complemented by world class design and signature style, the iconic Beverly Hills Hotel, a Dorchester Collection property, is unveiling a series of exceptional food and beverage venues slated to open this December – a glamourous Supper Club, chic Lobby Café, and a world-class Hotel Bar. These new outlets will showcase a variety of culinary concepts and elevated cocktail moments enhanced by live entertainment. 

Join a historic legacy and lead the first major transformation of The Beverly Hills Hotel since the 1940s. As a part of this landmark expansion, you will help to bring these captivating new outlets to life.  This rare opportunity invites you to bring fresh, modern flair to the "Pink Palace," blending the hotel’s timeless heritage with forward momentum to maintain its enduring relevancy and set a new benchmark in luxury hospitality. 

As a Busser/Runner at The Beverly Hills Hotel, here are just some of the great benefits you will receive:  
 
• Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel! (Subject to availability and seniority terms) 

• 50% off at bars and restaurants within all our Dorchester Collection hotels 

• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns) 
 
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala 

• Free Meals on Duty

• Exclusive Access to a discount platform featuring 1000s of retailers 

• Competitive Medical, Dental, Vision Benefits 

• Competitive retirement scheme. 

As a Busser/Runner at The Beverly Hills Hotel, your compensation will be $26.27 per hour. 

A day in the life of our Busser/Runners demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Busser/Runners accomplish would be lengthy, but the list below is essential to know. 

• Our Busser/Runners are responsible for maintaining clean, fully stocked, guest-ready tables and service stations, ensuring that glassware, silverware, linens, condiments and ice always meet the standard of the space across both the Lobby Café and Hotel Bar. 
 
• Our Busser/Runners work closely alongside servers and bartenders, assisting with the running of food and beverages, clearing with precision and timing, and ensuring the flow of service remains seamless across both outlets. 
 
• Our guests often have specific requests, from dietary restrictions and drink preferences to special occasion needs. Our Busser/Runners support the team in handling these with attentiveness and care. 
 
• The Lobby Café and Hotel Bar are world-class spaces within one of the most iconic hotels in the world. Our Busser/Runners are relied upon to report any imperfections and work with several other positions to correct them swiftly. 

• Communication is what keeps our departments running perfectly. Our Busser/Runners stay closely connected with both outlet teams and the extended hotel team to ensure seamless alignment across the board. 

 
• Our Busser/Runners are genuinely passionate about what they do. They represent The Beverly Hills Hotel with pride, always upholding the principles, goals and policies of The Beverly Hills Hotel Pledge. 

 
The items shared are essential. However, to ensure consistency, our Busser/Runners are provided with specifics on how we care for their department and our hotel.  While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.

• All of our employees are ambassadors of our Vision, Values and culture. Our Busser/Runners do this with all they do. 

 
• You’ll bring your unique personality and passion to the role and the team.  

 
• English is the primary language used in our hotel. Our Busser/Runners must feel comfortable communicating in this language.   

 
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. 

 
• Attention to detail is critical for this role. 

 
• We pride ourselves in nurturing an environment where Working Together is a must. Our Busser/Runners are our biggest champions of this. 
 

• Our hotels operate nonstop; this requires flexibility from everyone on the team.