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Domestic Room Attendant - 45 Park Lane


Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.  

Reference

2021-2664  

Your future, our legacy

Hotel

45 Park Lane

Division & Department

Rooms - Housekeeping

Job Title

Domestic Room Attendant - 45 Park Lane

Contract Type

Casual/Seasonal

Contract Duration

0

Status

On Call/Seasonal

Position Overview

Join us as a Domestic Room Attendant at 45 Park Lane, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

 

We care about your career and are proud to have the absolute best people in the industry.

When you join us as a Domestic Room Attendant at 45 Park Lane, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you'll get

Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.

Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops

Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.

Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.

Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.

Referral Bonus: Earn a £1000 bonus when you recommend a friend.

Well-being Support: Access immediate well-being advice because we care about our employees.


What you'll do

As a Domestic Room Attendant, you'll enjoy your work and take pride in delighting our guests:

 

  • You will be responsible for seamless service, discretion, intuitive, and flexible during their day. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience.
  • Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Room Attendants.

 

The items shared are the essence of a day in the life of a Domestic Room Attendant, but we’ll make sure you are provided with specifics on how we care for our hotel.

The operational hours of work are shift-based and may be subjected to change. These currently set as:

  • Monday to Sunday: 9am  - 9pm

What you'll bring

Essential Skills and Experience

 

  • Previous experience in a 5star hotel/apartments/residences - at least 1 year, as a domestic room attendant performing light, deep cleaning duties
  • Verbal communication skills – English is the primary language used in our hotel.
  • Patience and the ability to remain calm in stressful situations.
  • The ability to work on your own.
  • Customer service skills.
  • To be thorough and pay attention to detail.
  • Physical fitness and endurance.
  • The ability to organise your time and workload.
     

Preferred Skills

  •  Carrying out of -dusting, vacuuming, mopping, steaming and ironing laundry and organizing wardrobe, cleaning of bathrooms and kitchens, bed making and team work

 

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011

Position location

Job Location

United Kingdom

Location

45 Park Lane W1K 1PN Mayfair