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DORCHESTER COLLECTION vacancy search engine

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House Porter / Valet


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2018-251  

Position Overview

Division & Department

Rooms - Housekeeping

Job Title

House Porter / Valet

Contract Type

Permanent

Position Overview

Our House Porters touch all areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks and provide a flawless valet service, all whilst providing a consistently outstanding guest experience.

Essential Functions & Physical Requirements

  • Take great pride in providing flawless delivery and service to all departments within the hotel
  • Impeccable valet service while consistently providing outstanding guest experience.
  • Carry out room moves and furniture arrangements
  • Pack and unpack guest belongings as per standards
  • Pressing and laundry to be undertaken as per CP standards
  • Count of linen and stock control and discrepancy report to Linen Keeper
  • Cleaning and presentation of public and back of house areas
  • Exceeding our guests' expectations by providing discreet and personalised service
  • Report maintenance problems on the spot
  • Hand items of lost property to the Housekeeping Supervisor


Qualifications and Desirables

  • Self motivated and well presented
  • Accurate and well organised
  • Flexible team player
  • Good spoken English
  • Previous experience in similar position desirable
       

Benefit Package

  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentarily
  • Complimentary meals whilst on duty at our team members' restaurants
  • Complimentary Internet at allocated computers in team areas
  • Interest free Season Ticket Loan / cycle to work scheme
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users

 

Status

Full time

Job location

Job Location

United Kingdom

Location

Blacknest Rd, Sunningdale SL5 7SE  Ascot

Candidate criteria

Skills

HotSOS