Log in Candidate account

I already have a candidate account

 
By continuing to browse, you accept use of cookies for the purposes of authentication and adding favourites. Find out more
DORCHESTER COLLECTION vacancy search engine

You are here :  Home  ›  Vacancy list  ›  Position Overview

Spa Receptionist


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2018-475  

Position Overview

Division & Department

Rooms - Spa

Job Title

Spa Receptionist

Contract Type

Permanent

Position Overview

We are looking for a passionate and confident Receptionist who can deliver outstanding 5* service to our guests.

Essential Functions & Physical Requirements

You should have excellent communication skills, and a professional, friendly approach with a positive can-do attitude. The ideal candidate will have a good understanding of exceeding guest expectations and preferably with proven experience within a similar role or a previous spa therapist who is passionate about the industry.

Impeccable grooming, a flexible attitude towards working hours that include evenings and weekends and the ability to communicate and interact with our guests in English are all essential skills of the role.

You will have a positive focus on customer care and the desire to work within a fantastic team.

Qualifications and Desirables

You require clear conversational and written English language, ability to follow processes and instructions and previous experience as a Spa Receptionist or as a Spa Therapist.

Knowledge of Spa Soft management system, Microsoft Word and Excel are desirable.

Benefit Package

  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentarily
  • Complimentary meals whilst on duty at our team members' restaurants
  • Complimentary Internet at allocated computers in team areas
  • Interest free Season Ticket Loan or cycle to work scheme
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users

Status

Full time

Job location

Job Location

United Kingdom

Location

Blacknest Rd, Sunningdale SL5 7SE  Ascot

Candidate criteria

Skills

  • Word
  • Spa Soft