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DORCHESTER COLLECTION vacancy search engine

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Part-Time Polo Lounge Server


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2018-800  

Position Overview

Division & Department

Food & Beverage - Restaurant

Job Title

Part-Time Polo Lounge Server

Contract Type

Permanent

Position Overview

The primary function of the Server is to assume the following job responsibilities: Provide our guests with a bespoke and memorable experience measured to the highest standards of food quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedure Provide quality service to ensure positive results reflected in  AAA, Forbes standard results and guest comment cards.

Essential Functions & Physical Requirements

Individual needs to have a professional appearance and warm, accommodating confident, enthusiastic, motivating personality and abide by the principles, goals and policies in The Beverly Hills Hotel  Pledge. Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge of hotel history and statistics, and all daily meeting/events and location.
  • Know all in-house VIP guests and daily specials.
  • Follow schedule, sidework and station assignments.
  • Points of service details:
  • Table set up
  • Tabletop maintenance
  • Service pace in delivering food from kitchen to guest table to insure food quality and presentation.
  • Follow captain’s food and beverage orders in placing item in front of correct guest.
  • Assists captain in any tableside presentation by serving plates assembled by captain.
  • Pours coffee and water
  • Respond to guest requests.
  • Participate in shift staff roll call briefing.
  • Completes assigned side work.
  • Perform any other job related duties as required and requested by Manager and/or Supervisor.

PHYSICAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to  talk, and hear.  The employee frequently is required to walk and stand for up to 8 hours.  Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Qualifications and Desirables

EDUCATION & EXPERIENCE:

High School or General Education Diploma (G.E.D.).  2 years Front of the House Food and Beverage experience in luxury World Class Hotel or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to clearly and effectively communicate with service team and present specific culinary and wine information to guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

REASONING ABILITY:

Absolute Quality Detailed Service ethic.

Well-rounded management and operational troubleshooting and problem solving techniques.

Strong interpersonal staff and guest relations.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Benefit Package

BENEFIT PACKAGE

•          Medical Benefits

•          Pension/401k Plan

•          Sick Time

•          Hotel Benefits

 

NOTES

EOE:  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. 7. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

OSH Act: A Server  is not to be exposed laboratory chemicals.

Status

Part time

Job location

Job Location

USA

Location

9641 Sunset Blvd 90210 Beverly Hills

Candidate criteria

Required languages

English (Fluent)

Skills

  • Word
  • Excel
  • PowerPoint
  • HotSOS