We care about your career and are known for having the absolute best people in the industry. When you join us as an Executive Assistant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As an Executive Assistant at The Beverly Hills Hotel, here are just some of the great benefits you will receive: 

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay once a year at each hotel!

• 50% off at bars and restaurants within all of our Dorchester Collection hotels

• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card

• Exclusive Access to a discount platform featuring 1000s of retailers

• Competitive Medical, Dental, Vision Benefit

• Competitive retirement scheme

As an Executive Assistant at The Beverly Hills Hotel, your compensation will range between $68,000-$70,000 annually.

You’ll love what you do and take pride in delighting our guests:

A day in the life of our Executive Assistant … it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Executive Assistant accomplish would be lengthy but the list below is essential to know.

• Answers, directs, and assists telephone callers in the Executive Office – primary responsibility to General Manager of the Hotel.

• Sorting and distribution of incoming and outgoing mail.

• Scheduling for General Manager - Meetings with employees, vendors, etc.

• Assisting with the response & recording of Gallup Alerts within 24 hours.

• Guest Correspondence – responding to guest thank you letters, comments (favorable and unfavorable), Gallup Survey responses and miscellaneous correspondence.  All responses to be made within 24 hours.

• Handling & resolving guest complaints and inquiries with professionalism within 24 hours.

• Making and coordinating reservations – as delegated by Executive Office.

• Ensure all VIP profiles are updated and accurate in Opera and/or HotSOS.

• Coordinate and produce the weekly Manager’s schedule.

• Assist with communication of special events reservations in F&B Outlets.

• Drafting, preparing and distribution of Food and Beverage and Rooms memos and reports.

• Specific tasks assigned by the Hotel Manager and General Manager.

• Transportation for VIP’s, corporate office executives, and internal visitors.  Liaise with the Corporate Office, Beverly Hills Hotel and other Dorchester Collection properties and coordinate visits, handle requests and provide assistance as needed.

• Maintain supply pars and process orders for necessary supplies.

• Review arrival reports to ensure all notes and preferences are assigned and executed properly. 

• Write welcome cards recognizing VIPs and guests celebrating life milestones.

• HotSOS daily maintenance including password resets, managing personnel, general inquiries, and monitoring of data input integrity.

• Generation & distribution of daily operations materials including Very Important Guests documents

• Generation and distribution of Gallup Team Member Recognition

• Compilation of Weekly Report including F&B/Rooms VIPs & Diamond Club Guests

The items shared are the essence of a day in the life of an Executive Assistant, but we’ll make sure you are provided with specifics on how we care for our hotel

• You’ll bring your unique personality and passion to the role and the team.

• You have a talent and commitment to service excellence and creativity

• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

• English is the primary language used in our hotel. You can comfortably communicate in this language.