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Events Operations Floor Manager

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Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.  

Reference

2024-4838  

Your future, our legacy

Hotel

Coworth Park

Division & Department

Food & Beverage - Banquets

Job Title

Events Operations Floor Manager

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

Here are just some of the great benefits you will receive: 

  • Competitive salary + service charge
  • Complimentary stays with breakfast included in all Dorchester Collection hotels 
  •  50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
  • World class learning and development opportunities 
  • Social events throughout the year, including our annual winter ball
  • Free Meals on Duty
  • Exclusive Access to a discount platform featuring 1000’s of retailers

What you'll do

  • To assist in managing the smooth running of  the In Room Dining  and Events services following the company standards and procedures.
  • Create and maintain a team environment and motivate and train the team to achieve the required standards and therefore meeting and exceeding the guests’ expectations.
  • Lead and coach your team to provide service excellence across the 240 acres of parkland. Provide luxury food and beverage service to all our guests, whether they are dining in their room, part of a social or corporate event or enjoying a picnic on property.

What you'll bring

  • You’ll bring your unique personality and passion to the role and the team.
  • You have a talent for creating a positive team environment
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • You will have organisation and time management skills to arrange your daily tasks
  • You have the ability to remain positive within challenging situations

Position location

Job Location

United Kingdom

Location

Blacknest Rd, Sunningdale SL5 7SE  Ascot