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DORCHESTER COLLECTION vacancy search engine

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Banquets Houseperson


Position Overview

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.   

Reference number

2019-908  

Position Overview

Division & Department

Food & Beverage - Banquets

Job Title

Banquets Houseperson

Contract Type

Casual/Seasonal

Contract Duration

on-call

Position Overview

The primary function of the Banquet Houseperson is to assume the following job responsibilities:  Set-up and Break down of china, glass, silver, linen, tables, chairs, and props for banquet functions as well as attend to guest needs and requests. Provide quality service to ensure positive results reflected in AAA, Forbes standard results and guest comment cards.

Essential Functions & Physical Requirements

Individual needs to have a professional appearance and warm, accommodating confident, enthusiastic, motivating personality and abide by the principles, goals and policies in The Beverly Hills Hotel  Pledge. Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Set-up, breakdown of clean tables, chairs, buffets, skirting, and props as specified by the banquet event order
  • Stock linen, china, silver and glassware and supplies for service ensuring good condition.
  • Maintain cleanliness and good condition of all banquet function space according to maintenance programs and plans
  • Retrieve meeting materials, props, crates, and boxes from the hotel’s receiving area and store them safely and securely
  • Work professionally with co-workers and supervisors. 
  • Maintain all banquet equipment, chairs, tables, podiums, etc.
  • Maintain all banquet linen and skirting
  • Follow departmental presentation standards
  • Knowledge of hotel history
  • Know all daily meetings / events and their location
  • Assist in set-up of tables, chairs, linen, and meeting amenities, for each function according to the banquet event order
  • Service event according to Event Order
  • Ascertain guest satisfaction
  • Breakdown, & clean all equipment and leave function space in a presentable manner
  • Perform any other job related duties as required and requested by management
     

PHYSICAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear and taste or smell.  The employee frequently is required to stand.  The employee is occasionally required to sit and stoop, kneel or crouch. The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  While performing the duties of this job, the employee frequently works near moving mechanical parts.  The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the environment is usually moderate.

Qualifications and Desirables

EDUCATION & EXPERIENCE:

High School or General Education Diploma (G.E.D.).  2 years’ experience in a luxury Hotel or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as function sheets, safety rules, operating and maintenance instructions and procedure manuals.  Ability to clearly and effectively communicate with service team and present specific culinary and wine information to guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

REASONING ABILITY:

Absolute Quality Detailed Service ethic. Well-rounded management and operational troubleshooting and problem solving techniques. Strong interpersonal staff and guest relations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Benefit Package

BENEFIT PACKAGE

•          Medical Benefits

•          Pension/401k Plan

•          Sick Time

•          Hotel Benefits

NOTES

EOE:  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. 7. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

OSH Act: A Banquet Houseman is not to handle any human body fluid, biological agents, laboratory chemicals.

Status

Part time

Job location

Job Location

USA

Location

9641 Sunset Blvd 90210 Beverly Hills

Candidate criteria

Required languages

English (Fluent)